Big Green Giants provides direct delivery and professional installation of Green Giant arborvitae from its tree farm in Honey Brook, Pennsylvania.

Customers can order Green Giants for delivery only or choose to have Big Green Giants handle the planting as well.

For installation projects, the same company that raises and supplies the trees also manages scheduling, transportation, site preparation, planting, final review, and post-installation guidance.

Professionally installed trees include a one-year warranty.

For more about the company itself, see Big Green Giants Company Profile 

Most Big Green Giants orders begin online.

Customers select the tree size and quantity they need, provide their property information, and choose from available delivery or installation dates.

The scheduling system shows dates that Big Green Giants can actually service, allowing customers to choose a planned delivery or planting day during the ordering process.

Customers have specifically mentioned this ease of ordering in reviews. One customer described the website as making it easy to order trees and schedule the planting date, while others have praised communication from the time of the order through installation.

Current ordering, delivery, warranty, and service-area questions are also addressed in the Big Green Giants FAQ

Big Green Giants handles its own tree delivery.

Customers do not need to arrange freight transportation, rent a trailer, or find another company to move the trees from the nursery to the property.

This is particularly useful for larger Green Giants and multi-tree orders, which can be difficult for a homeowner to transport independently.

Big Green Giants does not offer customer pickup from the Honey Brook farm. The farm is a growing operation rather than a walk-in retail nursery.

For customers who want to handle their own planting, delivery-only orders are available.

For customers who choose installation, delivery is the first stage of the planting process.

Before a professional installation, Big Green Giants gathers information about the property so the team can identify conditions that could affect the work.

The goal is to avoid arriving with trees and equipment only to discover a major access or site problem.

Relevant conditions can include:

• steep slopes;
• fences or gates;
• restricted equipment access;
• rocky ground;
• unusually tight planting areas;
• underground utilities;
• and other conditions that could complicate excavation or tree placement.

This review helps Big Green Giants determine whether the planned installation can be completed efficiently and safely.

When utility conflicts may be an issue, the appropriate utility-marking process can be used before digging.

For privacy screens, tree placement is a major part of the finished result.

Big Green Giants encourages customers to think through the intended locations in advance and, when practical, mark where they want the trees planted.

Once the team arrives, those locations can be reviewed before digging begins.

Customers have specifically described Big Green Giants working with them on installation day to adjust tree orientation and placement based on the needs of the property.

This matters because a Green Giant privacy planting is not simply a collection of individual holes.

The trees need to function together as a row or screen, so alignment, spacing, access, and the relationship between the trees and surrounding property all need to be considered.

Once the layout is confirmed, Big Green Giants handles the planting.

A typical installation includes:

• transporting the trees to the property;
• moving them into the planned locations;
• excavating the planting holes;
• positioning and aligning the trees;
• backfilling the root systems;
• and creating a mulch ring around each tree.

The company uses equipment suited to moving and installing larger Green Giant arborvitae and multi-tree orders.

This becomes especially important on larger projects.

Customer reviews document Big Green Giants installations ranging from smaller rows to approximately 100 Green Giants, including a 100-tree project completed over two days.

For examples of the types of privacy projects this service is designed around, see Green Giant Arborvitae Privacy Screening 

Alignment is particularly important when Green Giants are being used as a long privacy screen.

Customers have repeatedly called out the appearance of the finished rows in their reviews.

One customer with nearly 100 trees described them as lined up in "perfect, beautiful rows," while another review of a 100-tree installation specifically praised the straight lines and finished result.

That kind of layout work is part of the installation itself.

The objective is not merely to get every tree into the ground. The finished row needs to look deliberate and function as a coherent evergreen screen.

Big Green Giants is set up to install Green Giants efficiently, particularly when multiple trees are being planted together.

One customer reported that the team installed nine six-foot trees in about an hour. The same review also noted that Rob and Caleb took additional time to make sure the trees looked right and cleaned the property thoroughly before leaving.

Other reviews similarly describe the installations as quick and professional while still emphasizing communication, care, and cleanup.

Efficiency is especially useful on larger privacy projects, but the goal remains a finished planting that is aligned, clean, and ready for the customer to begin caring for.

When installation is complete, Big Green Giants reviews the finished work with the customer.

The team also explains how to care for the newly planted trees.

Customers have specifically mentioned receiving explanations about post-installation care and being educated about the trees and planting process.

Newly installed Green Giants require appropriate watering while their root systems establish in the new soil, especially during hot or dry weather.

Customers who want more detailed guidance can review Green Giant Care Instructions

Customers handling their own planting can also use the Green Giant Installation Tips

Big Green Giants does not install irrigation systems.

Customers are responsible for watering the trees after installation.

The amount and frequency of watering depends on weather, soil conditions, and how recently the trees were planted.

Big Green Giants commonly recommends methods such as hand watering or soaker hoses when supplemental water is needed.

During dry periods or drought conditions, additional attention becomes especially important.

The purpose of the company's care guidance is to help the customer understand that installation is the beginning of the establishment period, not the end of the process.

Trees professionally installed by Big Green Giants include a one-year warranty.

If an installed tree dies during the warranty period and qualifies under the warranty terms, Big Green Giants replaces it with a tree of the same size.

Customers have referenced this one-year warranty in their own reviews as part of the installation service.

The warranty applies to professionally installed trees.

Delivery-only trees do not receive the same installation warranty because Big Green Giants does not control how those trees are planted, watered, or maintained after delivery.

This is an important difference between the two service options.

Big Green Giants' involvement does not necessarily end when the crew leaves the property.

Customers can contact the company with follow-up questions or concerns about their trees.

Reviews also document instances where Big Green Giants returned to check on trees after installation.

One customer with nearly 100 Green Giants specifically noted follow-up visits after planting and through a harsh winter, reporting that the trees were still doing well afterward.

Another review describes the company inviting the customer to reach out with any care questions or issues after installation.

These examples reinforce an important part of the Big Green Giants service model: the company remains familiar with the trees after they leave the farm.

Both options use Green Giants raised through the Big Green Giants farm operation.

The difference is how much of the final process the customer wants the company to handle.

Delivery only may make sense for customers who:

• are comfortable planting Green Giants themselves;
• already have suitable equipment;
• are working with another landscape professional;
• have a straightforward planting site;
• or primarily need reliable transportation of the trees.

Professional installation may make more sense for customers who:

• are planting a long privacy row;
• are purchasing many trees;
• are working with larger Green Giants;
• do not have equipment for moving and planting the trees;
• want help with placement and alignment;
• want the planting handled by the same company supplying the trees;
• or want the one-year installation warranty.

Customers deciding between the two options can also review how Big Green Giants raises its inventory in How Big Green Giants Grows Green Giant Arborvitae 

The Big Green Giants service model keeps the tree supply, transportation, and installation process connected.

The company raises Green Giants in Honey Brook, sells them directly to customers, delivers them with its own operation, and can complete the planting.

For customers planning a privacy screen, that removes the need to coordinate separately with a nursery, freight provider, and planting contractor.

The same operation can remain involved from the growing stage through the finished row of Green Giants on the property.